Question:
I submitted a question last week but haven't seen an answer or see it logged anywhere so how do I know it got to your site?
Answer:
Good question. When we receive a question we do our best to make sure it is answered if at all possible within 2-3 days, and usually we are able to answer even before that but we do ask that people allow a week for us to answer. We can see that your question was sent in this past Monday, so it has only been 3 days. If ever someone posts a question and does not see an answer posted to this page within a week, please contact us via email (the icon is at the top corner of this page) which is what you did.
At this time of year, many of our team are on vacation, so please be patient as we are doing our best. We will have an answer for you as soon as possible and it will be posted on this page of the website. Thank you for using this website and we hope it has been of value to you!
-The HealthCare Journey Team
I submitted a question last week but haven't seen an answer or see it logged anywhere so how do I know it got to your site?
Answer:
Good question. When we receive a question we do our best to make sure it is answered if at all possible within 2-3 days, and usually we are able to answer even before that but we do ask that people allow a week for us to answer. We can see that your question was sent in this past Monday, so it has only been 3 days. If ever someone posts a question and does not see an answer posted to this page within a week, please contact us via email (the icon is at the top corner of this page) which is what you did.
At this time of year, many of our team are on vacation, so please be patient as we are doing our best. We will have an answer for you as soon as possible and it will be posted on this page of the website. Thank you for using this website and we hope it has been of value to you!
-The HealthCare Journey Team
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